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Frequently Asked Questions(FAQs)

Entrance Examination Registration Process

1. New Registration

  • Click the “New Registration” button on the Home Page.
  • Enter the required credentials and create your account on the Entrance Examination Registration Portal.

2. Login

  • Click the “Login” button on the Home Page.
  • Enter your registered Email ID and Password (as used during registration).
  • Enter the Captcha and click “Login.”

3. Update Profile

  • Click “Update Profile Details.”
  • Fill in all required fields (mandatory fields marked with an asterisk *).
  • Click “Save & Next” to preview your data in the “Profile Details” section.
    • To edit: Click “Update Details.”
    • To proceed: Click “Proceed to Next.”
  • Fill in all mandatory fields in the “Other Details” section.
  • In the “Upload” section:
    • Click “Select File” to upload documents as per the specified format.
    • Click “Start Upload” to upload the file.
    • To remove a file, click “Delete.”

4. Submit/Confirm and Lock Profile

  • Review all entered information.
  • Click “Submit/Confirm and Lock” to finalize your profile.

⚠️ Note: After locking, you cannot edit your application. Ensure all information is accurate.

5. Programme Selection

  • Select:
    • Programme Level
    • Programme
    • Campus
    • Examination Centers Preference
  • Proceed to complete the submission process.

6. Academic and Other Details

  • Review your Personal Details.
  • Fill in the required information in the “Academic Details” section relevant to your programme.
  • Complete all mandatory fields in the “Other Details” section.
  • Upload supporting documents in the specified format.

7. Final Submission

  • Preview your entire application.
  • Click “Submit.”
  • In the “Payment” section:
    • Scroll to the bottom of the page.
    • Tick the verification checkboxes.
    • Click on “Payment Gateway GATEWAY – 1” to pay the registration fee.

8. Completion

  • Once the payment is successfully completed, your application is submitted and the registration process is finalized.

Log in to your account. Click on "Home" at the top left corner. Scroll down and navigate to "Programme Applications" to view the status.

 

Payment of the registration fee can be made through Debit Card, Credit Card, Netbanking, or UPI.

Log in to your account and click on "Home" at the top left corner. Click on "Payment" to view the status of your transactions.

Once submitted and the fee is paid, applications cannot be withdrawn. However, you may edit the application details before making the payment.

To resume your incomplete application submission, ensure that you are logged into your account. Click on the "Home" button at the top left corner. Scroll down to the "Programme Applications" section. Click on “Submit Application” to proceed with the submission.

If the programme is not visible in the dropdown menu, please follow these steps:
1. Click on the "Home" button located at the top left corner of the page.
2. Scroll down to find the "Programme Applications" section.
3. Look for the row containing the name of the desired programme.
4. Click on the “Submit Application” button under the “Action” header to proceed and complete the submission process.

If any technical issue persists, please email your details (such as Name, Programme Name, & Registered Email ID) , along with a screenshot of the error, to    coordinatoreecell@gmail.com  for prompt assistance and resolution.

 

 

If the fee amount has been deducted from your bank account but the payment status on the portal has not been updated, please refrain from making a second payment and follow these steps:

1. Click on  “Payments” on the home page.
2. A list of all transactions made by you will be displayed.
3. Select “Check Payment” for each transaction related to the Admission/Programme fee.

The “Final Payment Status” will be updated to “Paid” for the corresponding transaction for which the payment was made successfully.

If the issue persists, please email at samarthhnbguadmission@gmail.com with all relevant supporting documents/screenshots for prompt resolution.