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Frequently Asked Questions(FAQs)

1. Login:

·       Click the “Login” button on the Home Page.

·       Enter your registered email ID and password (format: mobilenumber#yearofbirth). The mobile number and email ID should be the ones provided during entrance application.

·       Enter the captcha and click “Login.”

2. Update Profile:

·       Click "Update Profile Details."

·       Complete all fields (Mandatory fields are marked with an asterisk *).

·       Click “Save & Next” to preview the data in the “Profile Details” section.

Ø  To edit, click “Update Details.”

Ø  To proceed, click “Proceed to Next.”

·       Complete all mandatory fields in the “Other Details” section.

·       In the “Upload” section, click on “Select File” to upload all relevant supporting documents as per the specified format. After selecting the file, click on “Start Upload.”

·       To delete a file, click on “Delete.”  

3. Submit/Confirm and Lock Profile:

·       Preview the filled data and click on “Submit/Confirm and Lock” to lock your profile.

·       Ensure the accuracy of the data, as you will be unable to edit the application once the profile is locked.

4. Programme Selection:

·           Choose the required Programme Level, Programme, and Campus to proceed and complete the submission process.

5. Academic and Other Details:

·       Preview your personal details.

·       Fill in the required information on the "Academic Details" page for your chosen programme.

·       Complete the mandatory fields on the “Other Details” page.

·       Upload all relevant supporting documents as per the prescribed format.

8. Final Submission:

·       Preview the entire application.

·       Click on “Submit.”

·       In the “Payment” section, scroll to the bottom of the page.

·       Tick the checkboxes to verify the input details.

·       Proceed to click on “Payment Gateway GATEWAY – 1” to pay the programme registration fee.

9. Completion:

·       Once the fee payment is completed, your application for the programme will be successfully submitted, and the registration process will be complete.

Log in to your account. Click on "Home" at the top left corner. Scroll down and navigate to "Programme Applications" to view the status.

 

Payment of the registration fee can be made through Debit Card, Credit Card, Netbanking, or UPI.

Log in to your account and click on "Home" at the top left corner. Click on "Payment" to view the status of your transactions.

Once submitted and the fee is paid, applications cannot be withdrawn. However, you may edit the application details before making the payment.

To resume your incomplete application submission, ensure that you are logged into your account. Click on the "Home" button at the top left corner. Scroll down to the "Programme Applications" section. Click on “Submit Application” to proceed with the submission.

If the programme is not visible in the dropdown menu, please follow these steps:
1. Click on the "Home" button located at the top left corner of the page.
2. Scroll down to find the "Programme Applications" section.
3. Look for the row containing the name of the desired programme.
4. Click on the “Submit Application” button under the “Action” header to proceed and complete the submission process.

The mobile number field has been made editable for a limited time, allowing students to update their information. If the issue persists, please email your details (such as Name, Programme Name, & Registered Email ID) , along with a screenshot of the error, to samarthhnbguadmission@gmail.com for prompt assistance and resolution.

 

 

If the fee amount has been deducted from your bank account but the payment status on the portal has not been updated, please refrain from making a second payment and follow these steps:

1. Click on  “Payments” on the home page.
2. A list of all transactions made by you will be displayed.
3. Select “Check Payment” for each transaction related to the Admission/Programme fee.

The “Final Payment Status” will be updated to “Paid” for the corresponding transaction for which the payment was made successfully.

If the issue persists, please email at samarthhnbguadmission@gmail.com with all relevant supporting documents/screenshots for prompt resolution.